Troubleshooting

Support

Our built-in ironing centers have been engineered and refined over our 60 year history to be durable and last the life of your home. But with anything man made, sometimes things can break or not work quite right. If you’re having an issue with your ironing center, we want you to know we are here to help!

Below is a resource of common issues with troubleshooting steps. Find your issue or send us a support form below and include a photo, as well as a description of the issue. We will respond to you in a timely manner to resolve your issue. Or call us at 1-800-536-9495 with a description of the issue, age of unit, and the model number.


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Locating Your Model Number

For ease of service, please be ready with the model number of your unit when calling in or submitting a contact form. On models with the electrical features, the model or CAT number will be near the on/off switch or timer. For non-electrical models, the label can be located in the upper left-hand corner of the unit or underneath one of the shelves on the cross brace.