General Frequently Asked Questions
All units are custom-made in house and generally take up to 5 business days in house to complete. From there, standard ground shipping is 3-5 business days. If you have a project completion or house closing that depends on the unit arriving by a certain date, please order accordingly and let us know when placing the order. We do our best to accommodate requests, but reserve the right to deny a request for an order to be expedited based on current number of orders in house.
Ironing Board Cover and Pad is a standard feature on all units. Replacement cover and pads can be obtained directly from Iron-A-Way. In fact, you can order online. Otherwise, you can order by phone at 1-800-536-9495, or by completing and returning the re-order form included with each unit.
[For information on the hot iron storage shelf size and what irons fit best, please refer to this resource.]
Recognizing the importance of hot iron storage to our customers, we have specially designed our ironing centers to accommodate the storage of higher quality premium-sized irons. Presently, all models of ironing centers listed for purchase on this website have the storage capacity to house a large variety of irons currently sold today. However, since we do not manufacture nor design the numerous models of irons sold at retail, we are unable to list all the specific irons that fit into our ironing centers’ hot iron storage area. Additionally, we continue to service ironing center models that were produced throughout our 60-year history. Those models (including our Traditional 42” models) are not always able to provide storage for the ever-changing irons of today’s market. Though irons may appear the same in dimension, many vary in structure and shape, preventing a workable fit in these older models. For these models, we typically recommend smaller household irons.
For current models, we offer a Maytag iron that continues to be tested to fit well.
One-Year Limited Warranty from the date of purchase. Warranty covers all defective parts returned to factory for replacement, other than light bulbs, installed units, finished or stained doors, and ironing board cover and pad. The warranty does not include labor for installation or replacement.
No. We are unable to offer international shipments. All international orders MUST ship to a freight forwarder within the U.S. From there, the customer is responsible for arranging shipment outside the U.S.
PLEASE NOTE: Due to recent warehouse policy, Iron-A-Way no longer accepts 3rd party pick-up.
Installation Frequently Asked Questions
The ironing center is very easy to install. Recessed installation only requires:
- Identifying the desired location
- Cutting and removing the drywall
- Adding a cross-support cleat
- Slipping the unit between the studs and attaching it with the installation screws provided.
Surface mount requires:
- Identifying desired location,
- Finding the wall stud,
- Centering the ironing center on the identified stud and anchoring to stud using provided screws.
Electrical models require a simple hook-up to be made inside the unit.
All units are pre-assembled and ready to install. Check out our installation tips video for further information!
Electrical models are pre-wired for easy installation. All that is required is to connect to the provided pigtails with the incoming electrical wire. Do NOT attempt to remove red electrical caps on wire bundles to connect wires there. Connect ONLY to provided black and white pigtail ends. Connecting anywhere else may cause an electrical short or cause the ironing center to be powered on at all times. The pigtails are located at the bottom of the electrical raceway. All electrical work must be done in accordance with all applicable electrical codes. Electrical models utilize 15 AMPS.
Yes! The ironing center can be recessed into a cabinet. This is considered a custom installation and requires additional steps that are not mentioned in the installation manual.
- Because the back side of the ironing center is narrower than the front, we recommend either using our Surface Mount Trim Kit, or using your own trim to make the sides flush from front to back. This will eliminate the gap of space between the our cabinet and your cabinet wall, allowing a secure installation with provided screws.
- The size of the cabinet needs to be built slightly larger the our ironing center cabinet itself, so verify specification sheets carefully on the chosen unit.
- Since your cabinet will have the door, you simply purchase your ironing center without a door. However, the door dimension for the model of your choice is very important since it determines the opening size requirement for your cabinet.
For questions on the electrical entrance, please contact us.
The front of the face frame is painted a cool grey to match interior, while the sides are unfinished (regardless of door style chosen), ready to be painted or stained. The frame materials is made of solid poplar.
All cabinets are designed for either recessed or surface mount. We recommend using our Surface Mount Trim Kit (for the respective model) if the planned installation is surface mount. The IAW-42 does not require the added surface mount trim kit.
Product Frequently Asked Questions
The cabinet frame is made of poplar, and the back portion that recesses into the wall is made of MDF material, allowing for tight installation in a stud bay. Door material are dependent on which style you select (see door styles on product page for more information). We use poplar for both its ease of use in construction, but also its ability to match color.
If the ironing center has electrical features, the electrical outlet will be at the bottom of the raceway where it is out-of-sight and more conveniently placed when using your ironing center. For models AE-46 and E-46, the outlet will be concealed behind a cord cover. Pull the metal cover from the bottom of the electrical raceway to reveal outlet.
Check our video for better visual.
Yes. While the hot iron storage area provides a safe place to store the iron when finished iron, the Hot Iron Rest feature provides a safe place to rest the iron while turning your garment. The iron is not intended to store on the hot iron rest.