General Frequently Asked Questions
When can I expect my order to arrive?
All of our units are custom-made in house and generally take up to 3 business days to complete. From there, standard shipping with UPS ground is 3-5 business days.
How do I get replacement cover and pads?
Ironing Board Cover and Paid is a standard feature on all units. Replacement cover and pads can be obtained directly from iIron-A-Way. In fact, you can order online right now! Otherwise, you can order by phone, or by completing and returning the re-order form included with each unit.
If we don’t order the swivel now, can we get it later?
Yes. All models of ironing centers presently sold on this site have been designed with the same cabinet depth allowing for conversion from fixed position to swivel ironing board or vice versa.
Can we order the ironing center without a door?
“No Door” option is one of the available options. If selected, the unit will arrive without a door allowing you to match custom cabinetry. When this option is selected the piano hinge and door hardware is not included with the unit. This is done so you can match hardware with your cabinetry.
Does the door come prefinished?
All wood doors come unfinished so you can customize your unit to match the room décor. Interior has been painted a cool gray saving you hours of unnecessary finishing time. (NE-242 with white flat door comes standard with white interior and exterior color.)
What are the door dimensions?
The door dimensions on all 42” ironing board cabinets (excluding the UD-42) are 15” x 52”. The 46” ironing board cabinet and the UD-42 door dimensions are 15” x 60 5/8”.
Will it hold all irons?
Recognizing the importance of hot iron storage to our customers, we have specially designed our ironing centers to accommodate the storage of higher quality premium-sized irons. Presently, all models of ironing centers listed for purchase on this website have the storage capacity to house a large variety of irons currently sold today. However, since we do not manufacture nor design the numerous models of irons sold at retail, we are unable list all the specific irons that fit into our ironing centers’ hot iron storage area. Additionally, we continue to service ironing center models that were produced throughout our 60-year history. Those models (including our Traditional 42” models) are not always able to provide storage for the ever-changing irons of today’s market. Though irons may appear the same in dimension, many vary in structure and shape, preventing a workable fit in these older models. For these models, we typically recommend smaller household irons.
What is the warranty?
One-Year Limited Warranty from the date of purchase. Warranty covers all defective parts returned to factory for replacement, other than light bulbs, installed units, finished or stained doors, ironing board cover and pad. The warranty does not include labor for installation or replacement.
Can the board swivel before it is lowered completely into the ironing position?
No, the board must be completely lowered before the board can be swiveled.
Is the white colored door a paintable surface?
No. The flat white and raised white doors are pre-finished in a white melamine and are not paintable.
Installation Frequently Asked Questions
Do the ironing centers fit between the studs?
All models, except the NE-242 (surface mount), are designed to fit between standard 2” x 4” studs on 16” centers.
Can the ironing center be installed at any height?
One of the benefits of owning an ironing center is you can have it installed at your desired ironing board height. However, most ironing centers seem to be installed with a 34” – 35” ironing board height.
Are the ironing centers difficult to install?
The ironing center is very easy to install. The product basically requires identifying the desired location, cutting and removing the drywall, slipping the unit between the studs and attaching it with the installation screws provided. All units are pre-assembled and ready to install.
Are the electrical models hard to wire?
Electrical models are pre-wired so they only need to be pigtailed with the incoming electrical wire. The pigtails are located at the bottom of the electrical raceway. All electrical work must be done in accordance with all applicable electrical codes. Electrical models utilize 15 AMPS.
Where does the electrical wiring enter the ironing center?
The electrical models contain a raceway that has an knock-out for entry of the house’s electrical wire at the top of the raceway.
Can the ironing center be recessed into a cabinet rather than in a wall?
The ironing center can be recessed into a cabinet. Since your cabinet will have the door, you simply purchase your ironing center without a door. However, the door dimension for the model of your choice is very important since it determines the opening size requirement for your cabinet. An added tip for this type of installation is to purchase the surface mount trim and add it to the ironing center prior to installation in the cabinet.The surface mount package trims out the sides of the ironing center so they are flush on all four sides. This will make the installation into the cabinet easier and quicker. (Please contact us for electrical wire placement if you choose to install an electrical model into your cabinet.)
Is the wood on the cabinet frame that extends into the room when recessed or the entire cabinet when surface mounted pre-finished?
The exterior of our cabinets, as well as our doors, are unfinished so that you can stain or paint to match your décor.
Do most homes stain the cabinet frame to match the door or do they match the cabinet frame to the wall?
This is really a matter of choice but it would be typical that the cabinet frame matches the ironing center door.
Can I make my ironing center flush with a wall or cabinet?
You can make your ironing center flush with the wall or the cabinet provided that the depth of the wall or cabinet is equal to the depth of the ironing center. Irons by themselves require more depth than a typical 2″x4″ wall so unless you customize the installation, the ironing center will extend into the room some distance.
Can the ironing center be installed into metal studs?
This type of installation can be completed, but you will need to use mounting screws designed for use with metal studs. Additionally, given the design of metal studs, in your rough-in opening, one stud will need to be trimmed out with a piece of wood to fill the cavity designed in the bend of the metal stud.
Do all the units have to be recessed?
All cabinets are designed for either recessed or surface mount. We recommend using our surface mount trim kit (for the respective model) if the planned installation is surface mount. The IAW-42 does not require the added surface mount trim kit.
What type of wood do you use in making your ironing centers?
The cabinet frame is made of poplar and the door is dependent upon the what you select. (i.e. Oak, Maple, Pine.) We use poplar for both its ease of use in construction, but also its ability to match color when staining doors of other wood species (i.e. Oak, Maple, Pine.)
Where is the electrical outlet to plug in the iron?
If the ironing center has electrical features, the electrical outlet will be at the bottom of the raceway where it is out-of-sight and more conveniently placed when using your ironing center.. For model AE-46 and E-46, the outlet will be concealed behind a cord cover. Pull the metal cover from the electrical channel to reveal outlet.
Can I add an electrical raceway to my non-electric model?
You can add an electrical raceway to your non-electric models except, the IAW-42. Additionally, adding any other electrical parts (other than an IRON-A-WAY raceway) to your non-electrical model nullifies your warranty and we are not responsible for any damage it may cause to your ironing center or your home.
What is the recommended size of the light bulb?
We recommend a 30R20 with a standard base and 2 1/2″ diameter. This bulb is available at most stores that sell light bulbs.
Does all the door hardware come with the no-door option?
No door hardware comes with the no-door option since it’s assumed that the installer will desire to match other cabinet door hardware.
Can you paint either the white flat or white raised panel door?
Painting either the white flat or white raised panel door is not recommended. The flat maple veneer door is recommended when painting a flat style door and when painting a raised panel door the determination is made on the desired grain of wood. Each door will show a slightly different texture. Oak has a more open grain, Maple more closed and Pine a softer wood.
What irons fit into the ironing center?
The ironing centers being produced today contain an oversized storage area and hold the majority of irons being sold today. If you own an ironing center that was purchased many years ago, given the changes in the styles of steam irons, please contact our customer service for specific iron models that will store within your ironing center.
Is the hot iron rest different from the hot iron storage?
The hot iron rest is a feature that allows you a place to rest the iron while turning your garment. The hot iron storage is the place where you store your iron when you are ready to fold-up the board and close the door.
What type of material is the cover and pad?
Both the cover and the pad are heavy duty and industrial grade designed for years of use. The cover is a 50/50 poly/cotton blend manufactured with a silicone finish designed for steam irons. The pad is a 21 oz needle punch material that provides a level of cushioning preferred by our customers over the years. The cover should never be washed in your washing machine. Use only water to remove any residue or build up on the pad. Note: Once you cut the drawstrings and remove the cover and pad from the ironing board, you will no longer be able to re-attach properly. The remaining string will not be long enough to provide the necessary tightening for a proper fit.
What are the electrical requirements?
All electrical models are rated at 120V ac, 1500W max, 15 amps.
Does the swivel board turn in both directions?
When the ironing board is lowered, the swivel allows the board to turn 90 degrees in either direction until the board is parallel with the wall. Additionally, there are conveniently placed stopping points as the board is being turned.
