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Our SSL Certificate establishes a private communication channel to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 256-bit strength. This is symbolized on most web-browsers by a small padlock appearing either on the top or bottom bar of the window and the address of the window changing from http:// to https://, meaning a secure connection. In the event that an order cannot be completed, please contact our Customer Service. If our website cannot establish a secure connection, we will not risk your confidential information (it will not be transmitted).
We electronically verify each transaction with the credit company, processing only those orders if the credit company so authorizes it. In the case of a declined transaction, our company will contact you to confirm the validity and ensure your identity or cancel that order with full notification.
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your web browser accesses ironaway.com.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as the storage of items in your Shopping Cart. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you disable cookies, you will not be able to purchase from the web site. We recommend that you leave them turned on or please contact our Customer Service to have your order placed.
We receive and store any information you enter on our Web site or give us in any other way with the exception of your credit card numbers. We use the information that you provide for such purposes as responding to your requests, customizing future product information for you, improving our website, and fulfilling your order.
We use emails as one of our primary ways to respond and communicate with our customers. All emails sent are addressing one of the two issues: a direct response to an inquiry or communication concerning an order (receipt, shipping confirmation, etc). From time to time, we may notify you of special offers that you may want to take into consideration developed from your past activity with us. We do not share or otherwise sell your contact information to unrelated third parties.
If you wish to stop receiving our promotional emails, you’ll find clear and easy unsubscribe instructions in each email.
Information about our customers is an important part of our business, and we are not in the business of selling it to others.